FAQs

Slide 2- Created With Love

FAQs

Placing Portrait Order

How to order a portrait?

Placing the portrait order is very easy! It's a two-step process. First, visit the Order Now option from the menu and you will find a form to submit your order. Second, pay the invoice sent to your email/mobile to confirm your order. You are done!

How to confirm my order?

Once you have submitted the form using order now button, simply check your email/mobile and make the payment to confirm your portrait order.

Regarding Notifications

What are notifications?

While creating an order, we notify our customers about the progress of their order. We will take a camera shot of the developing portrait and will notify you via your preferred mode.

How many time I will be notified?

You will be notified two time on your provied option which you coose while placing your portarait order.

How to receive notification on WhatsApp?

Just select the Notify Via WhatsApp while submitting the portrait order form. The submitted mobile number will be used to notify you.

Delivery Related Queries

What are your delivery charges?

There is no extra delivery charge for portraits. Delivery is absolutely free all over India.

When will I get my portrait?

Generally, the portrait reaches on its delivery address between 7-10 business days.

Related To Products

What materials will be used to create my portarit order?

Every portrait delivered by us is completely handmade by professional artists created using pure charcoal powder and pencils.

Which base material will be used?

Every portrait is provided a wooden base material which provides support the artwork and leaves no space for air behind the portrait sheet.

Which type of frame will be used with my portrait?

After we have created your portrait we will contact you and suggest you some beautiful frames that suit best with your portrait. You can choose the best frame for your portrait.

Are there any extra carges for framing?

No there are no extra charges for framing. Its included in our package.

Can I get a portrait without artist's signature?

No, selling portraits without artist's signature is strictly against our policies.

Can there be something more added to the portrait?

Well, if possible we will try. Feel free to contact us anytime.

Which gift wrapper will be used?

Leave it to us. We will choose the best gift packaging for your portrait.